[vacancy] Japanese Speaking Customer Service Representative

Japanese Speaking Customer Service Representative
(Singapore - Singapore)
Responsibilities:
We have 2 Full-Time positions available for Japanese Speaking CSR for our MNC client in Singapore.

. Required skill(s): Business Level Japanese(Good JLPT Scores preferred), Excellent
Communication Skills.
. Preferred skill(s): Basic Computer Skills.
. At least 3 year(s) of working experience in the related field is required for this position.
. Fresh graduates with excellent communication skills in English as well as in Japanese may
apply.

QUALIFICATIONS:
-------------------
. GCE 'A' Level or Polytechnic Diploma in Business Administration or similar.
. Fluent in English and Japanese. Must be to Business Level in speaking, reading and
writing. Requirements:
. Candidate should be able to speak Japanese on a business level
. Applicants must be available for a face-to-face interview in Singapore & should be willing
to work in Singapore.

Job Responsibilities
-----------------------
· Answer customer's enquires by phone or email.
· Maintain Support information using Salesforce and other internal systems.
· Support customer communication such as contract expiring notification, upgrade
notification, authorised caller update, etc.
· Deliver upgrades to customers timely by working together with Finance department.
· Generate license keys according to Finance department's instruction.
· File all customer support contracts and licenses keys efficiently. (Salary would be commensurate to the candidate's depth of experience & abilities.)

If interested, please send your profiles to hr@dss.com.sg cc to savitha@dss.com.sg at the earliest.
Contact Person: Savitha

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